Return guest login
You have 14 days right of return on all Steinbach products. If a product does not meet your requirements and wishes, we assure you a return without any costs for you.
To register returns, please enter your order number, billing last name, and email address or zip code. You will find your order number in the email you received after completing your order.
Please note that the return of shipping goods cannot be processed via this return form. In this case, we ask you to submit a request via our contact form: https://hilfe.steinbach.at/en-US/new-ticket
If you have a customer account in the webshop, you can also register the return via your customer account. To do this, you only need to select the order in your customer account and select the "Returns" field under "Actions".