Metall-EX liquid, 1,00€8.90
The pool water has a milky colour, what can I do?
Cause: Lime precipitates, not filtered particlesSolution: Adjust the pH level to 7.2 to 7.4 (by adding pH-Plus or pH-Minus). If there are suspended matters turn off the circulation pump and remove the flakes on the bottom with the pool cleaner after about 10-12 hours. Lime precipitates in the pool water (turbidity, shimmering white coating on the water surface, etc.) usually disappear shortly after adjusting the pH level and after the addition of a flocculants (while the filter system is running - WARNING: prohibited with cartridge filter systems and filter balls; the filter can stick!). Backwash thoroughly. Clean cartridge filter or replace by a new one.
The pool water is cloudy and dirty, what can I do?
Cause: Faulty filter function, too many organic substancesSolution: Backwashing. If the filter system is calcified, use an acidic filter cleaner. If the filter system is ok, make a shock chlorination, meaning raise the chlorine level of the pool water up to 3 mg/l for a short time. The addition of flocculant is recommended as an additional measure (WARNING: prohibited with cartridge filter systems and filter balls; the filter can stick!). Backwash thoroughly. Clean cartridge filter or replace by a new one.
The pool water is green and the walls are slippery, what can I do?
Cause: Too little disinfectant in the water, algae growthSolution: Adjust the pH level to 7.2 to 7.4 by adding pH-Plus or pH-Minus. Let the filter system run continuously during the first 1-2 days. For disinfection with chlorine: Wipe dead algae from the pool walls. Remove algae from bottom with a brush and an aspirator. Make a shock chlorination, meaning raise the chlorine level of the pool water up to 3 mg/l. The addition of an algae protection is recommended. Backwash thoroughly. The added chlorine has degraded after a few days. Backwash thoroughly. If the water is not clear after 1-2 days, repeat the procedure. Cartridge filter system: Frequently clean or replace the cartridge. Alternatively, empty the pool completely, clean thoroughly and refill. After adjusting the pH value, treat the pool water with algicide to prevent new algae grow.
The pool water is brown, what can I do?
Cause: Iron deposits in the waterSolution: Adjust the pH level to 7.2 to 7.4 by adding pH-Plus or pH-Minus. Add flocculant. (WARNING: prohibited with cartridge filter systems and filter balls; the filter can stick!) Extend the filter runtime, backwash the filter system thoroughly. In the case of a cartridge filter system, clean the cartridge regularly and replace it if necessary.
The pool water has an objectionable odor, what can I do?
Cause: Inadequate chlorine dosing, non-degraded organic substancesSolution: Adjust the pH level to 7.2 to 7.4 by adding pH-Plus or pH-Minus. After a shock chlorination up to ca. 3 mg/l this smell will disappear after a short time.
I get skin and eye irritation in the pool!
Cause: Inadequate chlorine dosing, non-degraded organic substancesSolution: Adjust the pH level to 7.2 to 7.4 by adding pH-Plus or pH-Minus. If there is too little chlorine in the water, increase the chlorine content. If the chlorine content is too high, reduce the dosage or drain the pool water and refill with fresh water. Again, pay attention to the pH value.
What is the best way to add liquid chemical products or granules to the pool water?
Take a bucket of warm water, add the required amount of chemical for your pool and stir well. Then empty the bucket with the mixture evenly into the pool with the filter system switched on (circulating).
Why is there a scale stamped in the lid of cans and bottles?
The lid of our chemical articles also serves as a dosing aid.
Why do I have problems opening the cans or bottles?
Our chemistry must be equipped with a safety lock for the protection of children. This requires some strength to open.
How and where can I access the safety data sheet?
Safety data sheets are stored with the respective chemical article on our homepage. If you still cannot find what you are looking for, please contact us via our form on helpdesk.steinbach.at.
The right pool cleaner for the pool
The use of pool cleaners is recommended seasonally after wintering, just before the start of the bathing season. It is advisable to drain the pool water completely. Before refilling the pool, the walls and floor of the pool should be thoroughly cleaned mechanically. The next step is to clean the side walls and the bottom of the pool using acidic pool cleaners to remove lime deposits and other heavy dirt such as soot and grease. It is advisable to leave the pool cleaner to take effect to remove stubborn dirt more easily. After treatment with pool cleaners, it is also advisable to treat the pool with algicides, special anti-algae agents that prevent the growth of algae. The pool cleaners of aqua correct, Steinbach's own brand, are designed, produced and tested in Austria. An alkaline pool cleaner is suitable for normal soiling and light grease and lime deposits. For basic cleaning and for heavy soiling, rust and lime deposits, an acidic pool cleaner is recommended. Pool cleaners can be used for indoor and outdoor pools.
ATTENTION: Do not use conventional household cleaners for pool cleaning, as these are not suitable for your pool and significantly reduce the effect of the pool care products. Only use special tools and aids for cleaning pools and pool liners to avoid damaging them.
Note for brown water
If the pool water starts to turn brownish, there are demonstrably higher levels of iron, copper and other metals in the bath water. These metals are deposited on the pool's built-in parts, the floor and walls. Special agents against metal deposits remove the metal and limescale deposits and help to eliminate water turbidity. Always ensure the correct pH value, ideally 7.2. Flocculants and anti-flocculants complement each other and together help to combat cloudiness and deposits. If the water is brown, extend the filtration time and carry out a backwash of the filter system. With a cartridge filter system, the cartridge must be cleaned regularly or replaced if necessary.
Please note that agents against metal deposits - just like flocculants - may only be used with sand filter systems.
As with all chemical aids, please always observe the warnings.