Heat pumps & pool robots:
Register products and secure benefits

Benefit from an extended warranty period on the motor unit of our heat pumps (selected models in the Silent series) and also register your Poolrunner ONE RXB 150 or Poolrunner SMART RXB 450 pool robot. You can register your product in your customer account in our online store and benefit immediately from the extended warranty on the heat pumps. And that's not all: after registering your product, you will receive a 20% discount on your next purchase in our online store!

Extension of the warranty for SILENT heatpumps

We are currently offering you a warranty extension for our heat pump models in the SILENT series (extension of the warranty on the motor unit to 3 years).

20% discount on your next purchase

After successful product registration, you will receive a voucher code for a 20% discount on your next purchase in our online store in the confirmation e-mail.

Secure storage of your invoice

As part of your product registration, the invoice for your purchased item is always stored securely and can be found quickly in the event of a warranty claim.

And it's that simple:
Your benefits in just a few steps

  1. If you do not yet have a customer account with us, please click on the following link and register as a customer: Create an account
  2. Log in to your customer account. Go to the “Register product” section.
  3. You will need the following data for product registration:
    • the date of purchase and the invoice for the product if you did not buy it from us in the online store
    • the serial number of your product (for the Poolrunner ONE RXB 150, you can find this 21-digit serial number on the packaging and on the nameplate below the QR code)
  4. Fill out the form completely and save the product registration.
  5. In the confirmation e-mail, which will be sent to the e-mail address stored in your customer account, you will find your 20% voucher code for your next purchase in our online store.
  6. In the “Register product” section you will now find an overview of all your registered products.

If you need support or have any further questions, please get in touch via our contact area.